The Claims Team at Clear Risk Solutions has been handling a full range of claims and litigation issues since 1985. This experience stems from the variety of clients that Clear Risk Solutions serves. The Claims Team represents over 100 years of insurance claims experience and is well-versed in both property and liability coverage.
The claims process is designed to be user-friendly and allows members to have a voice in how their claims are handled. The Claims Team involves entities in the decision-making process whenever possible.
- When entities become aware of a claim or lawsuit, they simply contact their broker or program administrator, Clear Risk Solutions.
- The Claims Team will promptly begin an investigation to formulate a determination of liability.
- Upon completion of the investigation and the liability determination, the entity will be contacted and a plan of action will be developed with their input.
- Throughout the claims process, we provide our members with regular progress updates.
Should a claim proceed to litigation, the Claims Team accesses a broad panel of attorneys who are familiar with USIP and its members. These experienced litigators are accomplished in all areas of litigation defense. The Claims Team assigns independent attorneys from the program’s legal panel to file an appearance on our member’s behalf, regardless of insurance coverage, to protect them from default if they receive a lawsuit. If necessary, this attorney can be substituted at a later date by a specialist in that particular area of litigation.
We strive to maintain excellent communication with our members and to accomplish claims resolutions that satisfy all parties. It is up to our members to determine their level of participation in the litigation process; however, we encourage our members to attend all mediations, arbitrations, and trials. Our entities have a strong voice in the final claims and litigation outcome.
For more information, contact us at 800.407.2027